JW
Janine W

1 reviews | Active since Dec 2023

09 Dec 2023, 21:26

Aggravated & Annoyed

WHERE IS MY ORDER!?!? • ordered my watch on the 24th of November - it showed on your website as IN STOCK at the time of order! 🤬 • was supposed to received it the following week between 27-30 Nov - according to your promise on the order confirmation of 1-4 days🙄 • Followed up on the 28th for an update on WhatsApp - only received feedback on the 29th and it was PROMISED that my order will be sent out on the 30th! • Followed up again on the 4th of December!!! Then got a response on the 5th that there was a delay in the shipment of packages, but it will be shipped this week and I would have it by yesterday. • yesterday you made this post - that the watches were out of stock and that you only have stock now. • STILL HAVEN’T RECEIVED MY WATCH OR ANY COMMUNICATION!

THIS IS ABSOLUTELY RIDICULOUS Watchily South Africa 🤬 you have such great adverti*****t going for you, but not the service to match it. It’s actually laughable 🤦🏼♀️

THIS WATCH HAS TO BE SOMETHING AMAZING BEFORE I WOULD EVER RECOMMEND PEOPLE TO BUY FROM YOU!!

🗣️🔊 I WANT MY ORDER!

0
Replies (1)
Watchily
Watchily's reply10 Dec 2023, 09:24
Official
Hello, 

We are sorry for the delay. 

Due to several orders, there is a delay in the shipment of packages, but have begun to ship orders, your package will arrive shortly. Thank you for your understanding and patience.

Regards

Best regards,