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Willem P

1 reviews | Active since Oct 2012

12 Dec 2016, 13:43

Worst Online Shop by FAR!!

<p>I've ordered a Fossil watch from watchfinder.co.za at first it took me almost an hour and a half just to get to the checkout page, then eventualy I placed the order and paid for my watch.</p> <p> </p> <p>Later that day I received an email informing me that they no longer have the watch in stock, and whther I would like a refund or another watch of the same value. I then asked if they can check with the supplier to see if they perhaps have the watch in stock, and I was informed that the do have watches in stock, and I will get my watch.</p> <p> </p> <p>After a week and getting no feedback or watch I followed up, just to find out the watch I was looking for were already out of their warehouse again due to it's popularity, and again I was offered a refund or a similar watch.</p> <p> </p> <p>I've reuqested my refund today, I will rather pay more and buy a watch through Takealot which has FAR better service and is a trusted online shop. At least I know I will get the watch I ordered with them.</p>

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Replies (1)
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Willem P's update22 Dec 2016, 08:25
Reviewer Update

After a bumpy start I must thank Nicole for the great customer service that I've received!!