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Christopher B
1 reviews | Active since Dec 2019
27 May 2020, 15:36
Worst service ever
Im really upset that i bought a watch on the 30/05/2020 and when asking the company where my order is they say the courier company has it and will deliver but fast and furious said they dont have the watch so who is lying Further more i get tracking details that buy the way servers as no help to know when they will deliver .Watch republic stop hiding behind the lock down lingo please. You guys are truly really bad at customer service. Why don't you guys just get another company to help with the load. I will send you guys my cv to come and run the company properly.
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Replies (3)0
Replies (3)
Watch Republic's replyOfficial
27 May 2020, 16:01Hi Christopher,
We deeply apologise for the frustration and inconvenience caused. We are facing a huge backlog in orders and have increased our workforce to improve our delivery process. If you could please share your order number, we will track down your order and update you. Regards, WR Team
We deeply apologise for the frustration and inconvenience caused. We are facing a huge backlog in orders and have increased our workforce to improve our delivery process. If you could please share your order number, we will track down your order and update you. Regards, WR Team
Watch Republic's reply27 May 2020, 16:01
Official
Hi Christopher,
We deeply apologise for the frustration and inconvenience caused. We are facing a huge backlog in orders and have increased our workforce to improve our delivery process. If you could please share your order number, we will track down your order and update you. Regards, WR Team
We deeply apologise for the frustration and inconvenience caused. We are facing a huge backlog in orders and have increased our workforce to improve our delivery process. If you could please share your order number, we will track down your order and update you. Regards, WR Team
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Christopher B's updateReviewer Update
27 May 2020, 16:2515816
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Christopher B's update27 May 2020, 16:25
Reviewer Update
15816
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Christopher B's updateReviewer Update
27 May 2020, 18:15It has been confirmed by the courier company that the watch has not even been handed over to them ,pathetic its is almost a MONTH so don't hide behind any excuses and get all the products to the customers.
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Christopher B's update27 May 2020, 18:15
Reviewer Update
It has been confirmed by the courier company that the watch has not even been handed over to them ,pathetic its is almost a MONTH so don't hide behind any excuses and get all the products to the customers.