SHOCKING SERVICE!

Absolutely pathetic. Ordered an item from here and it arrived a few days later (which is a few days too long for modern times we’re living in!). I received someone else’s order and immediately reported this. After a few days the courier randomly arrived at my house (no communication from watch republic about this) and I had to scramble to have the item ready for collection. It’s been over a week and I still have not received any communication about when I will receive my correct item. They said the the product I returned will have to be inspected before releasing my order! WHY?? They sent me an incorrect order and should’ve immediately shipped out my correct order while processing the return of the incorrect item! So they have my money now and I don’t know what to do! Will never use them again!