AM
Aretha M
1 reviews | Active since Jun 2012
29 May 2020, 16:11
Online order
Pathetic customer service my order was place on 29 April 2020 a month later got a call from a stranger in Betlehem informing me that my order was delivered to her together with what she had ordered from you guys? How can you afford this kind of mess up? This orders had different addresses, different order numbers and different name and destinations!!!!!! And what is the point of having customer service line if you'll not be answering your phones let me not even bother with your email "our agent will be in contact with you" till now no contact nothing dololo. Your service is atrocious and i wouldn't recommend it to anyone.
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Replies (1)Watch Republic's replyOfficial
03 Jun 2020, 08:54Good Morning Aretha,
We apologise for the delivery mix up and poor communication. Please could you share your order number and we will insure we get your order to you.
Kind Regards,
WR Team
We apologise for the delivery mix up and poor communication. Please could you share your order number and we will insure we get your order to you.
Kind Regards,
WR Team
Watch Republic's reply03 Jun 2020, 08:54
Official
Good Morning Aretha,
We apologise for the delivery mix up and poor communication. Please could you share your order number and we will insure we get your order to you.
Kind Regards,
WR Team
We apologise for the delivery mix up and poor communication. Please could you share your order number and we will insure we get your order to you.
Kind Regards,
WR Team
