BG
Brigitte G

1 reviews | Active since Oct 2013

21 Sept 2021, 10:50

Great service from Watch Republic

A few weeks ago I bought a new battery at Watch Republic in Access Park. After a few days it started to stop and then it worked for a few hours after I turned it to the correct time and then it would stop again. I sent it to the Head Office in Paardeneiland, Cape Town via courier. They said it could be a faulty battery or that the movement needed replacement. They first put in a new battery and the repairs supervisor Zeenith kept it on his desk to see if it would keep time or not. Fortunately it did. The repairs supervisor kept me up to date with the progress via email. I sent a copy of the slip for the battery to them and (of course) they didn't charge me for the new battery. But the best thing for me was that they even couriered it back to me free of charge.

0
Replies (0)