RB
Reina B

1 reviews | Active since Feb 2016

29 Feb 2016, 11:56

Fossil/Watch Republic Bad Service!

2015, took watch in for battery replacement at Canal Walk.<br> The watch was handed over, in perfect working condition!<br> <br> 21 Nov 2015 watch sent back due to damp under glass.<br> 15 Dec 2015 went to collect watch at Canal Walk store. <br> <br> Required to pay R600 for replaced mechanics?! <br> <br> The watch was not working at all!!!<br> <br> The store kept the watch to be sent back to the repair centre.<br> <br> 17 Feb 2016 the job was opened at the repair centre.<br> 27 Feb 2016 we fetched the watch. <br> Required to pay R600 again?!<br> <br> 29 Feb 2016 the watch had dampness under the glass!<br> <br> Bad attitude from Winston &amp; Sam Casper at head office.<br> Incorrect info and errors given on watch, by Sam.<br> No interest in my problem and only asked for my warranty slip.<br> <br> Never a Fossil product again!!<br> No aftersales service available!!!<br>

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