TS
Tukulo S
1 reviews | Active since Jun 2020
11 Jun 2020, 18:51
Delivery of an empty box
So I ordered a watch from Watch Republic and the delivery arrived in Gauteng on the 25 May 2020.
On two occassions the courier company indicated that they cant reach me which was a ****** lie as no one contacted me.
Today the delivery came and to my suprise I received an empty box. Luckily I opened the parcel infront of the delivery guy and signed nothing.
Please refund me my R2000. This is just pathetic.
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Watch Republic's replyOfficial
17 Jun 2020, 12:01Hi Tukulo,
We apologise for this unfortunate event, we have escalated the matter and stricter protocols have been put in place for our courier partners. Please could you share your order number so we can follow up on your replacement.
Kind Regards,
WR Team
We apologise for this unfortunate event, we have escalated the matter and stricter protocols have been put in place for our courier partners. Please could you share your order number so we can follow up on your replacement.
Kind Regards,
WR Team
Watch Republic's reply17 Jun 2020, 12:01
Official
Hi Tukulo,
We apologise for this unfortunate event, we have escalated the matter and stricter protocols have been put in place for our courier partners. Please could you share your order number so we can follow up on your replacement.
Kind Regards,
WR Team
We apologise for this unfortunate event, we have escalated the matter and stricter protocols have been put in place for our courier partners. Please could you share your order number so we can follow up on your replacement.
Kind Regards,
WR Team