AM
Amanda M

1 reviews | Active since Nov 2020

13 Jun 2024, 11:01

ANOTHER DISSAPOINTMENT

After waiting on the repair for 3 months, I am faced with the sad reality that I will await a further 3 months to have the watch repaired AGAIN. After just 3 days of collection of the repair, the same issue the item was booked in for repairs for still persists and the hands have come off AGAIN within 3 days. I am so frustrated with this company, for the poor service. After trails of email chasing this repair, the watch is still not fixed. Safe to say I am never purchasing any item from them.

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Replies (1)
Watch Republic
Watch Republic's reply13 Jun 2024, 11:20
Official
Good Morning Amanda, 

I'm sorry to learn that the unit you have sent in for repairs are giving the same problem as when it came in. We have decided to replace the unit. I understand the frustration you have regarding this issue.

We do apologies for the inconvenience caused.