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Micaela M

1 reviews | Active since Jan 2024

24 Feb 2024, 08:31

I don’t like Woodrock. They are unfair!

If I can give a zero star I will!! Nadia came to our house and insults my boyfriend basically telling he is stupid for not remembering what dog food and treats I give my dog. Also being told that our dogs must sleep outside in a kennel, then being declined for letting our dogs sleep “outside” After telling them that the dogs will be outside during the day (They have access to the house also) BUT will sleep inside at night Then lastly being declined for not having bowls, bedding etc at our house after telling them my dog lives with my grandparents during the week and comes to us over the weekend. He needs a friend first before he comes here permanently He has friends at my grandparents house…. THE REASON WHY WE ARE ADOPTING!

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Replies (1)
WAR - Woodrock animal rescue
WAR - Woodrock animal rescue's reply07 Mar 2024, 14:40
Official
We understand your frustration and acknowledge your concerns. At Woodrock, we have a thorough adoption process in place to ensure the well-being of our animals and to match them with suitable forever homes. All applications are carefully reviewed by our management team, and decisions are made democratically to uphold our standards and protocols. We sincerely apologize if you felt unfairly treated during your interaction with us. Regarding the specific points you raised, it's crucial for us to ensure that potential adopters can provide a safe and suitable environment for our animals. Our home-checkers are trained to assess various aspects of a potential home, including living conditions, access to necessary resources like food and bedding, and the overall well-being of the pets. While we aim to provide guidance and recommendations based on our experience and expertise, we understand that every situation is unique. We regret any miscommunication or misunderstanding that may have occurred during the assessment process.