1 reviews | Active since Jul 2015
Wap/Nilfisk aftercare service.
I bought a Nilfisk (WAP) Multi 20 wet and dry vacuum cleaner many moons ago, and I'm already on my second hose and brush, but the machine worked beautifully, until last weekend. I stripped the machine, and found the carbon brushes are totally worn. I phoned Nilfisk to enquire about getting spare brushes, only to be told that they don't sell the brushes, and I must buy a new motor. I asked where I can get replacement brushes, and I was (excuse the pun) brushed of. So they seriously expect you to spend R1.8k for a new motor that can be fixed by a R180 component. In this age where carbon footprint reduction and recycling are suppose to be on top of the agenda, I must now take a perfectly good motor, and landfill it in order to save two brushes. Pathetic.
