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shaheedrajab S

1 reviews | Active since Dec 2016

28 Jul 2017, 17:56

WORSE SERVICE EVER!!

<p>Geez, where do I even start?? So this company promises 7-15 working days to deliver right. Okay so today, July 28th is EXACTLY 15 working days since my order was placed/paid for. Today I get an email to say my order is with the courier and on it's way, um, it is now 17:54pm and still NO ORDER. The tracking number I got for this courier company which I see now on hellopeter has only bad reviews, DOES NOT EVEN WORK!! You go on the website of Fast n Furious Couriers, there is an option to search with the waybill number provided by wantitall, and guess what comes up? NOTHING. ZERO. Fast n Furious Couriers does not even HAVE A WEBSITE?! Anyway, I placed two orders, three items in total, on the same day with wantitall, two of my products are apparently with the couriers, the other item is still being shipped, 15 working days later. But the most ANNOYING, part of all of the customer service, wow! NO ONE REPLIES TO EMAILS, AND WHEN THE EVENTUALLY AFTER THREE WEEKS RESPONDED (cause of my Facebook message) is so rude and abrupt like they just could not give a sh**! And the poor use of English is what really got me. The only positive thing is that you do get emails everytime the status of the order changes however, I would rather use other online shopping apps where the delivery time might be longer but the service is not ****. WHY PAY EXTRA WHEN THE ITEMS DON'T EVEN GET DELIVERED IN THE PROMISED PERIOD F 15 WORKING DAYS????</p>

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