Wantitall - Worst Customer experience ever!!

Wantitall charged me in excess of R1800 for an electric broom we ordered and paid for online. the item deliveted was a R249 homemark broom that is not electric and Wantitall will not return ithe item or take the broom back as it was delivered the week of lockdown and the window for returns closed while we were in phase 5 lockdown. the only person of authority available to take tge query Sally has refused to help us out under the extenuating circumstances of lockdown issues, even though they overcharged for and incorrect item. dont use them unless you want to be left feeling totally frustrated and disheartened. Wantitall gets -10 stars for tge worst customer experience ever