Poor service with regard to stock management and receiving client cash

Nice site for electronic accessories, but was recently very disappointed with their service. I recently ordered an item worth R4000 and was told it is out of stock and was refunded, but money appears back in my account only after 5 days. I then tried another product, and again paid the money only to find out there is no stock again, and I would be getting my money (another R4000 on top of what I paid the first time) after 5 days.

Obviously this process of shopping is a gamble and it is not feasible to expect to keep paying all this money in the hope that one item will eventually be in stock. II queried this with them and ask that they either assist in providing the product (or equivalent), take the products off their site, or at least do not take money for these items until stock is confirmed.

The most disappointing aspect to all this was the service I received which in essence is summed up in their own words "Apologies for the delay and frustration caused, the supplier doesn't have stock" ... in other words, good luck, keep putting your cash in and see if one day we do have items in stock.