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Thomas M

1 reviews | Active since Nov 2017

08 Nov 2017, 09:22

Order late and no response from Enquires

Also add "Feedback/Response" and "Bad Service" to "Select the nature of your review above".

On 16.10.2017 I ordered (Order No: ********** ) and paid for 1 x Rectangular 3.5mm plug 5W external speaker/CB speaker for Ham Radio, CB and Scanners TRD550. The delivery was to have been 7-15 working days as per the webpage.

Since 31.10.2017 and on 01.11, 03.11, 04.11, 05.11.2017 I have been advised that my order was still clearing customs. So I followed up with ********** on 06.11.2017 @ 10:18am and got an email reply "We have received your email and our Customer Service team will be responding to you as soon as they can. Your reference for this ticket is #58298." with no further communication.

So the order is now 2 days overdue with no reponse from enquiries at the time of sunmitting this review @ 09:15am on 98.11.2017.

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Thomas M's update13 Nov 2017, 08:46
Reviewer Update
My order is now 5 working days over due and all I get is an email saying "There seems to be a slightly longer than expected delay with the Customs clearing process, as a result your order will be slightly delayed. We are working around the clock to get your items released and we appreciate your patience with regards to this matter. Don't worry, we will give you regular emaill updates as the status of your order changes or if there are any further delays." My order is "slightly delayed" is such a load of ****!!!. 5 days over due is not a slight delay. I will never use WantItAll ever again even although they have given me a R150 voucher off my next purchase. ARGH!!!