Dawn wing unable to deliver, even though I am at home waiting

Hi there! I received an sms from your courier to tell me they couldn’t deliver my parcel as I wasn’t available.... Which I can’t understand at all as not only was I Home the entire day, we have a permanent guard at our boom where all my other parcels from wantitall have been delivered with no problem at all. I see that today the same driver who couldn’t find me on Friday has my parcel... I am not holding my breathe. Please find a new courier, Dawn wing are useless. They don’t reply to queries and their drivers seem to not accurately represent facts!