1 reviews | Active since Nov 2017
Wrong orders received and bad service
How are supposed to run a business with incorrect stationery, appalling service from your staff over the phone, they sigh when we told them they got MOST of our order wrong, asking sarcastically if they should deliver again. To top it off we ordered a pack of file stickers and your staff ended up throwing in ONE random sticker. what am i supposed to do with that?
Dear Tasneem,
Thank you for bringing to our attention the unsatisfactory service you received from Emjorithea, particularly relating to the lack of service and bad attitude that you experienced.
We do value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur. We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We apologize for any frustration this may have caused, and assure you that your custom is valuable to us.
Please do not hesitate to contact us directly on ***or *** should you require assistance in the future.
Kind regards,
Bidvest Waltons
Customercare
Dear Tasneem,
Thank you for bringing to our attention the unsatisfactory service you received from Emjorithea, particularly relating to the lack of service and bad attitude that you experienced.
We do value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur. We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We apologize for any frustration this may have caused, and assure you that your custom is valuable to us.
Please do not hesitate to contact us directly on ***or *** should you require assistance in the future.
Kind regards,
Bidvest Waltons
Customercare