CE
Christel E

1 reviews | Active since Jul 2014

15 Jan 2022, 10:31

Worst service from Waltons

I ordered and paid for a back to school package from the Karri app on the 26ste of November 2021. I followed up on my order in the beginning of December and nobody can find my order. I contact the Cape Town branch everyday and everyday someone promises to phone me back and nobody ever does. School starts next week and I don't have my stationery and I am not getting any assistance from Waltons. This is the worst service I have ever received.

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Replies (1)
Waltons Stationery
Waltons Stationery's reply17 Jan 2022, 09:03
Official
  Good day Christel. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found.