WORST SERVICE AND CUSTOMER SERVICE!

I have been dealing with Waltons on and off for the last 5 years, EVERY SINGLE TIME I have dealt with them, they have stuffed up my order. <br> This last order was an absolute joke! I emailed them to place an order, attached an old order/invoice & specified that I would like ONE of each instead of TWO as it appears on the older order. 4 days later, I called to follow up & no one knew about my order. I placed the order over the phone, got an email confirming, paid for the order as I was told to, otherwise no delivery. Order was late, again, the delivery guy was not given the correct instructions I had emailed. He made a special trip on the Saturday! The following week I receive two other deliveries, 3 days apart! I queried the first deliver to be told it was a mistake. Was told that they had acted on the email order I had sent, not once did I get a reply via email pertaining the alleged order! First of all, why did they deliver with out payment when I was told they wouldn't, AND IF THAT WAS MY ORDER, they were delivered THREE days apart, and about two weeks after the order was placed! Then I receive an invoice for mistaken order? THIS IS THE LAST TIME I EVER DEAL WITH WALTONS. ENOUGH!