ID
Ingrid D
1 reviews | Active since Jul 2011
28 Jul 2021, 15:14
WORSE SERVICE IN 15 YEARS
Having been a customer since 2006 I had not expected the non existent service that I have encountered. I ordered Opti plan tabs which was out of stock in the warehouse, however Vredenburg branch had exactly what I required. This order was placed with them on 19/07/2021. Upon enquiring I was told a driver would be sent down on Friday 30/07/2021 to collect this. Almost 2 weeks have lapsed only for a driver to be sent NOW!! Almost 2 weeks of work which cannot be finalized due to incomplete filing for lack of optiplan tabs!!!
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Replies (1)0
Replies (1)Waltons Stationery's replyOfficial
29 Jul 2021, 10:26Good Day Ingrid.
Thank you for bringing this to our attention. We truly regret to hear of the service you received. This matter has been escalated to management. A representative from our team will be in contact with you.
Kind regards
Bidvest Waltons
Thank you for bringing this to our attention. We truly regret to hear of the service you received. This matter has been escalated to management. A representative from our team will be in contact with you.
Kind regards
Bidvest Waltons
Waltons Stationery's reply29 Jul 2021, 10:26
Official
Good Day Ingrid.
Thank you for bringing this to our attention. We truly regret to hear of the service you received. This matter has been escalated to management. A representative from our team will be in contact with you.
Kind regards
Bidvest Waltons
Thank you for bringing this to our attention. We truly regret to hear of the service you received. This matter has been escalated to management. A representative from our team will be in contact with you.
Kind regards
Bidvest Waltons
