1 reviews | Active since Feb 2017
Worse service
<p>I don't even know we're to start, not only do I purchase for more than 10 k a month from Waltons. Never did I experience such terrible service. I had to go in to the Glenwood branch despite ordering for delivery, I was assisted by an inexperienced unproffesional girl who not only messes my whole order up but said most items were out of stock, items I then had to search for and pick on my own Meghan was an extremely rude and unhelpful staff. I then made numerous calls to the head office of to be assisted by a lady who could not stop passing the blame she even said "everything" would be on the house without even taking down my name,I also now know I'm not the only one that has had such bad service from Waltons I will definitely from now on withdraw all my purchases.</p>
Good afternoon Jessy,
Thank you for informing us of your recent experience at our KZN outlets.
At Bidvest Waltons we strive to provide pleasant shopping experiences where customers are assisted by efficient and enthusiastic consultants. We were thus concerned to read of the above mentioned occurrence and will investigate this matter without delay.
We appreciate your feedback.
Please do not hesitate to contact us directly on ***or send an e-mail to customercare@waltons.co.za
Kind regards
Bidvest Waltons
Waltons
Good afternoon Jessy,
Thank you for informing us of your recent experience at our KZN outlets.
At Bidvest Waltons we strive to provide pleasant shopping experiences where customers are assisted by efficient and enthusiastic consultants. We were thus concerned to read of the above mentioned occurrence and will investigate this matter without delay.
We appreciate your feedback.
Please do not hesitate to contact us directly on ***or send an e-mail to customercare@waltons.co.za
Kind regards
Bidvest Waltons
Waltons
