waltons woodtock :(

<p>this is my first time using waltons as the chosen shop to buy my child's school stationary. not a pleasant experience.</p> <p> </p> <p>i ordered via internet my child's back to school stationary on 04/01/2017. received an email stating that order was received and delivery will take place in 1 - 4 working days.</p> <p> </p> <p>like a good customer I waited the 4 days to inform me that my order ready for collection. On Monday (09/01/2017) after the 4 days I phoned to follow up. got no joy from Waltons (Woodstock back to school department) just empty promises to return my call.....still waiting for it. yesterday (10/01/17) I phoned again to followup. after numerous calls i was informed that the order was delivered at Tygervalley. Phone Tygervalley so that they can inform me that no such order was received. Again I phone Woodstock. After several phonecalls the lady promised to follow up and phone back. Again I am still waiting for that call. with my hands in my hair I phone Waltons Tygervalley. They downloaded my order from the system and supp**** me with my requested stationaries. I still do not know where my order is!!!!</p> <p> </p> <p>shocking service from the Waltons Back to School Department Woodstock.</p> <p> </p> <p>I placed an order via the web to save time. I could have just as well stand in the line with musch less frustration. not to speak about my cellphone costs.</p> <p> </p> <p> </p>