Waltons Stationery - Worst Service without fail!

In Jan 2018 I had to follow-up and follow-up to with staff who are not very professional and willing to share information. They clearly did not know where my order was even thou I had paid a month in advance (Dec 2017). No order number communicated.

So 20 Dec 2018 I paid again in advance hoping to have a better experience and what do you know, no order number communicated once again. The a lady named Simone rep**** to me when I emailed my proof of payment ********** I wont disclose her Waltons email address she rep**** from, however, she never once came back to me each time I followed-up on the 2nd &3rd Jan. I then figured shes on leave. Well great, way to go Waltons, no one tell you about setting up your 'Out of Office' with an alternative or available contact willing to assist?

Lucky you have a Lynette willing to help me. I hope she has my order ready at 3pm today - Watch this space!

Unprofessional and the poorest service!