EK
Ebenicia K
1 reviews | Active since Dec 2017
09 Dec 2024, 18:51
Waltons stationary poor service
Worst service ever. Followed up few times regarding delivery. Was told delivery day would be 2 weeks ago. Still nothing. Be prepared to call them all the time, and still give them the same details over and over. I paid for delivery to my home address.
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Waltons Stationery's replyOfficial
12 Dec 2024, 15:07Dear Ebenicia,
Thank you for taking the time to share your feedback regarding the delayed delivery of your order. We sincerely apologise for the inconvenience caused by both the delivery delays and the repetitive follow-up process you've had to endure.
We have logged a priority ticket regarding your delayed delivery. You will receive a ticket number shortly which you can reference in any future communications about this matter. Our customer service team will be in contact with you to resolve your delivery issue.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Waltons Stationery's reply12 Dec 2024, 15:07
Official
Dear Ebenicia,
Thank you for taking the time to share your feedback regarding the delayed delivery of your order. We sincerely apologise for the inconvenience caused by both the delivery delays and the repetitive follow-up process you've had to endure.
We have logged a priority ticket regarding your delayed delivery. You will receive a ticket number shortly which you can reference in any future communications about this matter. Our customer service team will be in contact with you to resolve your delivery issue.
We appreciate your feedback as it helps us identify areas where we need to improve our service.