LR
Lizaan R
1 reviews | Active since Sept 2017
15 Jan 2021, 11:15
Waltons online orders
On the 30th of December I ordered online from Walton's. I phoned the call center the first week in January to hear when I will receive my order as I never received a tracking number for my parcel. The lady was supposed to phone me back, which se never did. Eventually I received my order on the 14th of January. They sent me an item I did not order (and definitely don't want) and part of my order was missing. Once again the online department is supposed to phone me back. I do doubt if that will ever happen. Seems the online department is struggling at the moment.
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Waltons Stationery's replyOfficial
15 Jan 2021, 12:44Hi Lizaan
Sorry for the poor service experienced.
We have sent you a direct mail to get further detail around your order and ensure you get your stock ASAP.
Sorry again for having let you down, we are committed to ensure that we make this right and you receive your goods.
Sorry for the poor service experienced.
We have sent you a direct mail to get further detail around your order and ensure you get your stock ASAP.
Sorry again for having let you down, we are committed to ensure that we make this right and you receive your goods.
Waltons Stationery's reply15 Jan 2021, 12:44
Official
Hi Lizaan
Sorry for the poor service experienced.
We have sent you a direct mail to get further detail around your order and ensure you get your stock ASAP.
Sorry again for having let you down, we are committed to ensure that we make this right and you receive your goods.
Sorry for the poor service experienced.
We have sent you a direct mail to get further detail around your order and ensure you get your stock ASAP.
Sorry again for having let you down, we are committed to ensure that we make this right and you receive your goods.