1 reviews | Active since Sept 2018
Waltons, Cape Town Sucks in Service!!!
I placed an Order on the 5th of September 2018 at the Cape Town branch and was told that they would deliver on the 6th of September 2018. I phoned them on the 7th and the 10th of September again but still did not receive my goods.
On the 11th and 12th of September 2018 I was told to speak to Customer Relations whom clearly didn't help me at all. When I asked to speak to a Supervisor or Manager my call got cut twice! Clearly Waltons Stationery Cape Town is not interested in helping Customers!
Good morning Jacques,
Please accept our sincere apologies for the delay in responding as well as the poor service you have been subjected to at our Cape Town branch.
I assure you what you have described is not the level of service we pride ourselves and and will be addressed immediately.
Sincerely,
Bidvest Waltons
Customer Care
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Good morning Jacques,
Please accept our sincere apologies for the delay in responding as well as the poor service you have been subjected to at our Cape Town branch.
I assure you what you have described is not the level of service we pride ourselves and and will be addressed immediately.
Sincerely,
Bidvest Waltons
Customer Care
***