RI
Roshan I

1 reviews | Active since Dec 2018

28 Dec 2018, 13:58

Waltons are expensive, awaste of time, have bad customer service and bad operational management.

This is the second year that Waltons Stationers have disappointed me. I ordered my sons stationery through the school in October. Parents were informed to collect their stationery orders from school on 7 December. A number of parents arrived and were turned back as their sons stationery was not there. We were told that the stationery would be delivered to our home. I received a call from Waltons who confirmed that the stationery would be delivered in the week of the 17 December. On 24 December I called to find out why the stationery had not yet been delivered. I was informed that the supervisor would give me a call that same day. It is 28 December, I've received no stationery and no call.

My son is in the foundation phase - last year he had no pencil bag and book sleeve - I waited till almost the end of term until I physically went to Waltons to collect his stationery. It looks like he won't have any stationery when the school term starts for 2019. This leaves a little boy unprepared and without any stationery to start his school year.

Not only is Waltons expensive but they're a total waste of time! (insert angry face year)

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