JO
Jean-Jacques Onyumbe
1 reviews | Active since Feb 2018
19 Oct 2020, 13:39
WALTON STATIONERY - NEW MARKET MALL - ALBERTON: WORST CUSTOMER SERVICE
This is about WALTON STATIONERY - NEW MARKET MALL - ALBERTON. Sales lady by the name of SUE ROBERTSON.
The most aggressive, rude and arrogant sales person to ever interact with customers. No sense of customer care. Barking at customers from the door step in a rude and abrupt way ordering and patronizing attitude. She is ordering customers to put on a mask and sanitize without even taking time to greet them. The above mentioned lady is so arrogant that she disclosed her surname as she thinks nothing will be done to her.
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Replies (1)Waltons Stationery's replyOfficial
19 Oct 2020, 15:09Dear Jean-Jacques,
Thank you for advising us of the above mentioned incident. We apologise sincerely for the service you have been subjected to at our Alberton branch.
We do value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur.
Thank you for advising us of the above mentioned incident. We apologise sincerely for the service you have been subjected to at our Alberton branch.
We do value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur.
Please do not hesitate to contact us directly should you require any assistance in the future.
Sincerely,
Bidvest Waltons
Customercare
***/ ***
Sincerely,
Bidvest Waltons
Customercare
***/ ***
Waltons Stationery's reply19 Oct 2020, 15:09
Official
Dear Jean-Jacques,
Thank you for advising us of the above mentioned incident. We apologise sincerely for the service you have been subjected to at our Alberton branch.
We do value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur.
Thank you for advising us of the above mentioned incident. We apologise sincerely for the service you have been subjected to at our Alberton branch.
We do value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur.
Please do not hesitate to contact us directly should you require any assistance in the future.
Sincerely,
Bidvest Waltons
Customercare
***/ ***
Sincerely,
Bidvest Waltons
Customercare
***/ ***
