SS
S'phokie Sun
1 reviews | Active since Jan 2026
15 Jan 2026, 17:41
Very dissapointed first time customer
Waltons stationery is the worst, they don't even deserve a star. You pay for your order and then you have to call them every day because they never communicate with you. Even after calling, they just give empty promises. I placed my order on December 17th and it was delivered on January 11th after I fought with them and called them every day. Unfortunately, other parents still haven't gotten their stationery and schools are open now, but Waltons doesn't care.
Helpful (0)
Replies (1)0
Replies (1)
Waltons Stationery's replyOfficial
16 Jan 2026, 13:24Dear S'phokie,
Thank you for sharing your feedback, and we sincerely apologise for the poor communication and delayed delivery of your order. We understand your frustration—placing an order should not require daily follow-ups, and we regret that you had to do so.
We have opened a support ticket regarding your case, which you can reply to directly. Our customer success team will be reaching out to investigate your experience and ensure that we address any outstanding concerns.
We appreciate you giving us the opportunity to improve, and we are committed to providing better service going forward.
Kind regards, Elzabé Curlewis (Waltons Customer Success Partner)
Thank you for sharing your feedback, and we sincerely apologise for the poor communication and delayed delivery of your order. We understand your frustration—placing an order should not require daily follow-ups, and we regret that you had to do so.
We have opened a support ticket regarding your case, which you can reply to directly. Our customer success team will be reaching out to investigate your experience and ensure that we address any outstanding concerns.
We appreciate you giving us the opportunity to improve, and we are committed to providing better service going forward.
Kind regards, Elzabé Curlewis (Waltons Customer Success Partner)
Waltons Stationery's reply16 Jan 2026, 13:24
Official
Dear S'phokie,
Thank you for sharing your feedback, and we sincerely apologise for the poor communication and delayed delivery of your order. We understand your frustration—placing an order should not require daily follow-ups, and we regret that you had to do so.
We have opened a support ticket regarding your case, which you can reply to directly. Our customer success team will be reaching out to investigate your experience and ensure that we address any outstanding concerns.
We appreciate you giving us the opportunity to improve, and we are committed to providing better service going forward.
Kind regards, Elzabé Curlewis (Waltons Customer Success Partner)
Thank you for sharing your feedback, and we sincerely apologise for the poor communication and delayed delivery of your order. We understand your frustration—placing an order should not require daily follow-ups, and we regret that you had to do so.
We have opened a support ticket regarding your case, which you can reply to directly. Our customer success team will be reaching out to investigate your experience and ensure that we address any outstanding concerns.
We appreciate you giving us the opportunity to improve, and we are committed to providing better service going forward.
Kind regards, Elzabé Curlewis (Waltons Customer Success Partner)