LG
Lloyd G

1 reviews | Active since Mar 2009

01 Aug 2017, 11:45

Useless Company

<p>I placed an online order on Monday the 17th of July. Delivery should take 1 - 4 days as per their order system. By the following Wednsday (10 days later) Nothing had arrived.</p> <p> </p> <p>After calling, and being promised that I would be called back three times I eventually get told they have no stock of the item I ordered, and their supplier has no eta.</p> <p> </p> <p>I was told that I would be refunded. Today, A day over two weeks since the original order, I am still waiting for my ****ing refund!!!!</p> <p> </p> <p>Just take yours business somewhere esle and save yourself some headaches.</p>

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Replies (1)
Waltons Stationery
Waltons Stationery's reply02 Aug 2017, 10:42
Official

Dear Mr Gardner

We completely understand the frustration and inconvenience this has caused you.

We sincerely apologise for the service you been subjected to and assure you that corrective action will be taken to ensure that this does not re-occur.

Your refund has been processed and should reflect in your account within 4-7 days.

Thank you for bringing this matter to our attention.

Kind regards,

Bidvest Waltons

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