Unable to return anything.
Bought 4 Mecer inverters from them. 1 just complete stopped working.
My calls are dropped (by accident? or?) My emails (3) have been ignored. I'm unable to log a return via the website.
No communication from their side.
Helpful (0)
Replies (5)0
Replies (5)
Waltons Stationery's replyOfficial
03 Aug 2022, 09:16 Good morning Alwyn,
We acknowledge receipt of your complaint and apologise profusely.
We have taken note of your concerns and an investigation is underway.
Thank you for your patience, we will revert back shortly.
Kind regards,
Bidvest Waltons
***8
***
We acknowledge receipt of your complaint and apologise profusely.
We have taken note of your concerns and an investigation is underway.
Thank you for your patience, we will revert back shortly.
Kind regards,
Bidvest Waltons
***8
***
Waltons Stationery's reply03 Aug 2022, 09:16
Official
Good morning Alwyn,
We acknowledge receipt of your complaint and apologise profusely.
We have taken note of your concerns and an investigation is underway.
Thank you for your patience, we will revert back shortly.
Kind regards,
Bidvest Waltons
***8
***
We acknowledge receipt of your complaint and apologise profusely.
We have taken note of your concerns and an investigation is underway.
Thank you for your patience, we will revert back shortly.
Kind regards,
Bidvest Waltons
***8
***
's updateReviewer Update
04 Aug 2022, 12:40Any update yet?
's update04 Aug 2022, 12:40
Reviewer Update
Any update yet?
Waltons Stationery's replyOfficial
05 Aug 2022, 09:05Good Day Alwyn,
We apologise for the inconvenience. A representative will be in contact ASAP. The matter has been escalated to management.
Kind regards,
Bidvest Waltons
We apologise for the inconvenience. A representative will be in contact ASAP. The matter has been escalated to management.
Kind regards,
Bidvest Waltons
Waltons Stationery's reply05 Aug 2022, 09:05
Official
Good Day Alwyn,
We apologise for the inconvenience. A representative will be in contact ASAP. The matter has been escalated to management.
Kind regards,
Bidvest Waltons
We apologise for the inconvenience. A representative will be in contact ASAP. The matter has been escalated to management.
Kind regards,
Bidvest Waltons
's updateReviewer Update
05 Aug 2022, 10:43Someone has contacted me to pick up and repair the inverter!
's update05 Aug 2022, 10:43
Reviewer Update
Someone has contacted me to pick up and repair the inverter!
Waltons Stationery's replyOfficial
08 Aug 2022, 08:18Good day Alwyn,
Thank you for the feedback.
Kind regards,
Bidvest Waltons
Thank you for the feedback.
Kind regards,
Bidvest Waltons
Waltons Stationery's reply08 Aug 2022, 08:18
Official
Good day Alwyn,
Thank you for the feedback.
Kind regards,
Bidvest Waltons
Thank you for the feedback.
Kind regards,
Bidvest Waltons