The WORST product and service EVER!!!

We ordered AND PAID for a screen to surround our Reception desk on 27 June 2019 to Bidvest Waltons here in Cape Town. After waiting for 2 months, the screen was finally delivered and ready to be installed. The 2 installation technicians arrived and what they installed was horrifying. Sandblasted glass screens that had "see-through" bits and looked as if the glass was all dusty. Even after trying to wipe it off, it still remained the same. The installers said that they did not know what the screen looked like, as they just came with the unopened screen to come and install. I told the installers not to remove it, but to tell the sales person to come and have a look at it. Candice eventually arrived a few days later, tried to wipe off the "dust" with a cloth, realised it was not going to happen. Then she said that she would re-order and send the screen back to the manufacturers. About a month later the installers returned with another screen, which was exactly as the first one with blotchy and clear sections. The installers came to remove the screen on 19 September. Once again we heard nothing from Candice. Our receptionist sent an e-mail to Candice on 26 September requesting answers. I am irritated as it is now 30 September, we paid Bidvest Waltons 3 months ago and we are still sitting without our screen. Candice sent a reply to say that they will be replacing the screen. Why would we want their sub-par service? We will probably have to fight really hard to get our money refunded and absolutely No ONE at Bidvest Waltons cares about our needs, the CUSTOMER. My advise to everyone, just don't ever buy anything from Bidvest Waltons, not even stationery. I will most definitely never use them or purchase anything from them ever again!!!