jJ
jerome J
1 reviews | Active since Jan 2010
11 Jan 2022, 19:46
Terrible service
I placed a 2 stationary orders online on the 2 Jan 22. As per the online agreement of waltons orders will be delivered within 2-5 working days and it was suppose to be delivered latest Friday the 7th of Jan. I made contact with the offices in 6 Jan spoke to Jacqualine and she confirmed it was invoiced and it is with the warehouse for picking. On 10 Jan I phoned spoke to DEZ who confirmed she will follow up and provide feedback latest 11 January in the morning. To date I'm still waiting for the delivery. My daughter will be going to school tomorrow and we still waiting for the delivery.
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Waltons Stationery's replyOfficial
12 Jan 2022, 10:53Good day Jerome. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly.
Waltons Stationery's reply12 Jan 2022, 10:53
Official
Good day Jerome. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly.