Such BAD SERVICE DONT BUY online in this company

I have never been s dissapointed in a Company, We made an online order and our Order was PAYED and INVOICED on the 29/11/2021 and today is the 20/12/2021 and we have not RECEIVED our order even today. I have never came across this, it takes a MONTH for them to DELIVER. Such BAD SERVICE DONT BUY online in this company, you will wait a year to receive your order.