Still no books the day before school

Having ordered on the 2 January, Walton’s promise is to deliver by the 8th or 11th if Blouberg can be counted as an outlying area (unlikely). As at 7pm on the 16th with school starting tomorrow our two kids have no stationary and they are of course unmarked. And there has been no communication of the delay or response to my email of last week. Yesterday I finally got through to the B2S call center and they promised to deliver today.... which of course has not happened. Generally poor service - no communication of delays, cape town call centre overwhelmed, and email provides Joburg number who can’t redirect to Cape Town.