BM
Bridgette M
1 reviews | Active since Jan 2026
14 Jan 2026, 00:41
Still awaiting stationery ordered on the 7th of Jan 2026
I placed an order for stationery online on the 7th of Jan and it was to be delivered the following day. Today its the 14th of Jan, stationery has not arrived, I sent an email to follow up and no response. Day care started Tuesday and im running out of excuses at school. Im so frustrated
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Replies (1)
Waltons Stationery's replyOfficial
14 Jan 2026, 15:15Dear Bridgette,
Thank you for taking the time to share your feedback. We sincerely apologise for the significant delay in delivering your stationery order and for not responding to your follow-up email. We understand the pressure you were under with your child's daycare starting, and we regret that we were unable to support you better.
A support ticket has been opened under your details, which you can reply to directly. Our Customer Success team will contact you urgently to locate your order and ensure you receive your items or a full refund as quickly as possible.
We appreciate your patience and feedback.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Thank you for taking the time to share your feedback. We sincerely apologise for the significant delay in delivering your stationery order and for not responding to your follow-up email. We understand the pressure you were under with your child's daycare starting, and we regret that we were unable to support you better.
A support ticket has been opened under your details, which you can reply to directly. Our Customer Success team will contact you urgently to locate your order and ensure you receive your items or a full refund as quickly as possible.
We appreciate your patience and feedback.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons Stationery's reply14 Jan 2026, 15:15
Official
Dear Bridgette,
Thank you for taking the time to share your feedback. We sincerely apologise for the significant delay in delivering your stationery order and for not responding to your follow-up email. We understand the pressure you were under with your child's daycare starting, and we regret that we were unable to support you better.
A support ticket has been opened under your details, which you can reply to directly. Our Customer Success team will contact you urgently to locate your order and ensure you receive your items or a full refund as quickly as possible.
We appreciate your patience and feedback.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Thank you for taking the time to share your feedback. We sincerely apologise for the significant delay in delivering your stationery order and for not responding to your follow-up email. We understand the pressure you were under with your child's daycare starting, and we regret that we were unable to support you better.
A support ticket has been opened under your details, which you can reply to directly. Our Customer Success team will contact you urgently to locate your order and ensure you receive your items or a full refund as quickly as possible.
We appreciate your patience and feedback.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)