Stationary never delivered!

I had an option to pay for my child's stationary through Waltons via an EFT payment, send them the Proof of Payment and have it delivered to the school 2 days before school opens. I always thought Waltons was a well know and reputable company but the PATHETIC experience and down right horrible service I have had to deal with is disgusting! and all i want is my childs stationary! i went to my childs school 2 days before it started to collect the stationary but was told he's name was not on the list and that i can expect a call by the next day or it willbe atthe school the next day. The next day cam and no call but I went to check at the school in case, but it was still not there. I asked the school what can be done and they just gave us a number of a manager to contact at Waltons who never bloosy answers her phone. The school took down my and other parents contact details and sent it to Waltons. It is now the 2nd week of the school year, i never recieved feedback from these people, they never delivered the good either.I eventually called them on a number i found on Google ( ********** 100 )on 23 January 2018. The lady that answered said she will transfer me to the ''Back to School'' dept but she eventually dropped the call after 5 minutes. I had a collegue call to speak to a manager and they had a fine cheek to put someone by the name of ''Leaticia aka Kisk or Tish'' on the line to PRETEND to be a manager! how filthy are these people? Anyways, she asked for proof of payment and order numbers just to tell us that hes name is still not on the list but they will create a stationary pack for him and it will be delivered at the school on the same day,latest 2pm. We called back after 2pm to conform when Noxolo answered the phone and said nothing had been done by Kish/Tish and she will do it. The stationary has still not been delivered by 24 January 2018 and i am beyond upset now.

so much for reputation and experience right........ what a bunch of idiots.