****ty service

Worst service I have ever received. Ordered goods over the phone for collection. Was told by salesman to collect and mention that it was a COD. Well I went in at reception. I wanted to add to my order but was told I could not as I would have to wait 2 to 3 hours for the order. Was then told to walk to collections had to sign for order then walk back to main building to make payment! Then back to collections to collect. The most unfriendly stationary suppliers I have ever dealt with. Also they seem not to be interested in doing business with the ordanary man on the street.