MM
Mbali M

1 reviews | Active since Jan 2025

05 Jan 2025, 14:36

Sad

I did my order on the 26 of December 2024 I have been sending emails asking about my order but I don't get any reply till now my order has not yet arrived I'm worried that the school are opening next week and my kids need his stationery please help me out

0
Replies (1)
Waltons Stationery
Waltons Stationery's reply07 Jan 2025, 15:02
Official
Dear Mbali,

We sincerely apologise for the delay with your order and understand how crucial school stationery is before term starts. A dedicated ticket has been opened to address your concerns immediately.

Our team is prioritising your order and will ensure you receive your stationery quickly. Please reply with your order number if you haven't been contacted, and we'll escalate this to our senior support team.

We are committed to resolving this promptly.