1 reviews | Active since Jan 2018
Rude Cashiers damaging stationery
I visited the Hillcrest store yesterday and spent a substantial amount on stationery for my two kids. The cashier, Evette carelessly threw the stationery on the counter resulting in some of the pencils and papers dropping on the floor. She then just stuffed it into a paper bag. When i asked her to be a little more careful as the lead of the pencils break, the book covers got bent, she just spoke over me and said to go get others if I'm not happy. The other cashier, Michaela then took the damaged stock and put it back on the shelf for another customer to buy. Both cashiers were extremely rude and disrespectful and clearly do not care about customers. Disappointed!!!
Dear Liesl
Thank you for taking the time to share your recent experience at our Hillcrest branch.
We are concerned to hear about your experience and we therefore escalated this matter to the relevant Store Manager to investigate and address.
We sincerely apologise for the incident. Going forward, please feel free to contact us on ***or e-mail customercare@waltons.co.za
Dear Liesl
Thank you for taking the time to share your recent experience at our Hillcrest branch.
We are concerned to hear about your experience and we therefore escalated this matter to the relevant Store Manager to investigate and address.
We sincerely apologise for the incident. Going forward, please feel free to contact us on ***or e-mail customercare@waltons.co.za
