EZ
Elizabeth Z
1 reviews | Active since Mar 2016
28 Feb 2023, 10:16
Quick TAT on complaints resolution
Recently wrote a review about a particularly poor customer service experience I had at the Woodmead branch. Waltons responded to my review almost immediately and my issue was attended to and resolved within two days. I was highly impressed with the quick complaints resolution process
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Waltons Stationery's replyOfficial
28 Feb 2023, 10:24Good day Elizabeth,
Thank you for the positive feedback. We are pleased to hear that the matter was attended to with urgency.
Kind regards,
Bidvest Waltons
***8
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Thank you for the positive feedback. We are pleased to hear that the matter was attended to with urgency.
Kind regards,
Bidvest Waltons
***8
***
Waltons Stationery's reply28 Feb 2023, 10:24
Official
Good day Elizabeth,
Thank you for the positive feedback. We are pleased to hear that the matter was attended to with urgency.
Kind regards,
Bidvest Waltons
***8
***
Thank you for the positive feedback. We are pleased to hear that the matter was attended to with urgency.
Kind regards,
Bidvest Waltons
***8
***