Poor Service-No feedback
I purchased books online on the 12 October 2017. I have not yet received any feedback. I called the store 3 times and the call centre still no help. no-one knows where my order is!!!
Good afternoon Prenola,
Once again, please accept our sincere apology for the poor service received.
We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We do value your business and would like to assure you that this matter will be addressed with the relevant people.
Please do contact me directly should you require further assistance.
Kind regards,
Lesley Kurucz
***
***
Good afternoon Prenola,
Once again, please accept our sincere apology for the poor service received.
We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We do value your business and would like to assure you that this matter will be addressed with the relevant people.
Please do contact me directly should you require further assistance.
Kind regards,
Lesley Kurucz
***
***