1 reviews | Active since Feb 2017
Poor Service
<p>Dismal attempt to purchase online & directly - system takes your payment but items offered are loaction specific so no delivery os made or refunded with no communication to tjhe customer even when calling & emailing.</p> <p> </p> <p>This company seems to have a poor communication s**** set across board & there's no end result. You receive no feednack nor do they keep you updated on the progress or process with orders.</p> <p> </p> <p>Their office furniture has a warranty but in order to get any assistance it's a tedious begging game. Too muc of a lengthy process dealing with them as they have no inclination on the meaning of customer service.</p>
Dear Liesa,
We sincerely apologise for the service you been subjected to.
We completely understand the frustration and inconvenience this has caused you.
We do value your business and would like to assure you that we will investigate and address these matters asap.
Thank you for affording us the opportunity to revisit our processes.
Kind regards,
Bidvest Waltons (Pty) Ltd
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Dear Liesa,
We sincerely apologise for the service you been subjected to.
We completely understand the frustration and inconvenience this has caused you.
We do value your business and would like to assure you that we will investigate and address these matters asap.
Thank you for affording us the opportunity to revisit our processes.
Kind regards,
Bidvest Waltons (Pty) Ltd
***
