JO
James O
1 reviews | Active since Sept 2015
17 Sept 2015, 10:34
POOR SERVICE
I ordered supplies from this company about two weeks ago.I spoke to Derrol.This week I phoned the office and they say they are going to deliver yesterday as they were in my town for delivery.Now I spoke to Derrol today and he said that the items I ordered will only be ready after 3 to 4 weeks from today.I think this is absolutely a disgrace for a company of this stature.So now I dont have the items I need and must wait for longer.
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Replies (1)
Waltons Stationery's replyOfficial
17 Sept 2015, 14:42Hello Eyecatchers,
Dear Mr Otto,
We acknowledge receipt of your complaint, and will investigate immediately. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards
Lesley Kurucz
National Customer Care
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Dear Mr Otto,
We acknowledge receipt of your complaint, and will investigate immediately. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards
Lesley Kurucz
National Customer Care
***
***
Waltons Stationery's reply17 Sept 2015, 14:42
Official
Hello Eyecatchers,
Dear Mr Otto,
We acknowledge receipt of your complaint, and will investigate immediately. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards
Lesley Kurucz
National Customer Care
***
***
Dear Mr Otto,
We acknowledge receipt of your complaint, and will investigate immediately. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards
Lesley Kurucz
National Customer Care
***
***