Poor customer Services

Hi, communication is very important and I believe you lack it, you don't communicate with your customers regarding their orders, you don`t update us, you just keep quiet and that is not how customers should get treated,

---------- Forwarded message --------- From: Johan Rowan Jacobs <***> Date: Tue, 28 Mar 2023 at 08:28 Subject: Fwd: *** To: <***>, <***>

Hi, FYI,

Please assist,

Johan

---------- Forwarded message --------- From: Johan Rowan Jacobs <***> Date: Fri, 24 Mar 2023 at 15:53 Subject: Fwd: *** To: <***>, <***>

Good day,

Can you please tell me when you are going to ship the mentioned Order?

Thank you,

Johan Jacobs- ***

---------- Forwarded message --------- From: Bidvest Waltons Online <***> Date: Wed, Mar 22, 2023, 22:08 Subject: *** To: *** <***>

Tax Invoice Order # ORDW114098 Date of Invoice 3/22/2023 Order Reference FMBVSEYF Placed by Johan Jacobs (***) Customer Details Johan Jacobs *** Billing To

*** 36 Pagoda Street, Buffalo Flats, Extension 2 to 7, East London, Eastern Cape, South Africa, 5209, *** Order Information Special Instructions - VAT Number Company Name Payment Method Shipping Method - Private Payflex Economy Pro Forma Invoice Product Code Product Name Qty Unit Price Amount 982783 Ecoflow River Mobile Power Station 600W|288Wh EFRIVER600 1 R7 299.00 R7 299.00 Total Subtotal (excl) R6 346.96 Discount R .00 Shipping R .00 VAT at 15% R 952.04 Total R7 299.00 Amount Paid R7 299.00 Amount Outstanding R .00