NN
Nesisa N
1 reviews | Active since Feb 2013
03 Nov 2015, 09:46
Person assisting me left to help someone else
We were in Waltons by Waterfall Mall today to get a quotation for some office furniture. Firstly, the gentleman who was assisting me them passed me to another lady. In the middle of assisting us, as we were looking at a possible desk, the lady Sibongile left to assist another customer. Leaving us to our own devises. I am very dissapointed at the blatant disregard that the staff showed considering that the store wasn't practically empty.
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Waltons Stationery's replyOfficial
03 Nov 2015, 12:17Hello Moca J,
Thank you for informing us of your recent experience at our Rustenburg store.
At Bidvest Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. We were concerned to read of this occurrence and brought this matter to the attention of the Branch Manager at the store to investigate without delay.
We appreciate your feedback. Please do not hesitate to contact us directly on ***or send an e-mail to ***
Kind regards,
Bidvest Waltons Customer Care
Thank you for informing us of your recent experience at our Rustenburg store.
At Bidvest Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. We were concerned to read of this occurrence and brought this matter to the attention of the Branch Manager at the store to investigate without delay.
We appreciate your feedback. Please do not hesitate to contact us directly on ***or send an e-mail to ***
Kind regards,
Bidvest Waltons Customer Care
Waltons Stationery's reply03 Nov 2015, 12:17
Official
Hello Moca J,
Thank you for informing us of your recent experience at our Rustenburg store.
At Bidvest Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. We were concerned to read of this occurrence and brought this matter to the attention of the Branch Manager at the store to investigate without delay.
We appreciate your feedback. Please do not hesitate to contact us directly on ***or send an e-mail to ***
Kind regards,
Bidvest Waltons Customer Care
Thank you for informing us of your recent experience at our Rustenburg store.
At Bidvest Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. We were concerned to read of this occurrence and brought this matter to the attention of the Branch Manager at the store to investigate without delay.
We appreciate your feedback. Please do not hesitate to contact us directly on ***or send an e-mail to ***
Kind regards,
Bidvest Waltons Customer Care