pathetic service!!!!!!!!!!!!!!!!!!!

Well, it started off last year 2017 when i ordered stationary through my son's school. I relieved all his goodies at the beginning of the year. Some things were on back order, being the norm, i waited as i was told it would be delivered by end Jan. End of Feb i get a message from my son's teacher that hi Bonds of 20 still hasn't arrived at school. After a few messages from the teacher stating that another parent went to Walton's itself and bought that book. So first of all, how can THAT parent go to Walton's and purchase a book that is on back order for me? Should that not have put aside and delivered to the school as i paid in FULL last year? Well, it gets better, i then contact Simone at Walton's regarding this situation. She promised that the book would be delivered to the school that day still. Then a week goes by, book still not delivered, only to contact me telling me that there is NO MORE STOCK? Can you ****ing believe it. Mid March STILL waiting for the book. I told her specifically which book was needed, she then phones the school and the receptionist APPARENTLY told her otherwise, sending the book to school EVENTUALLY, it is the wrong book (even though i told he which one should be delivered) IT GETS BETTER... ANOTHER book was also still not delivered, my son's Math's book. Phoning again and again and again, just keep getting promises that it will be sorted that day, it is still not resolved. I then receive a call from a guy at Walton's and the book is STILL not available. THEN, Simone phones me and tell me that they got the correct book and it will be delivered, IT IS STILL NOT DELIVERED. I mean my Son is sitting at school with NO Bonds of 20 neither his Math's workbook. 3 Months my son has been sitting without these books that was suppose to be delivered to the school, and here a parent goes to them and buys the book. This is just the WORST service EVER. Oh... i am STILL waiting for the book to be delivered and it is APRIL already. I know where i am NOT buying my Son's stationary this year.