Pathetic Service!!!!

I paid money (R1978.63) for my daughter's stationery on the 23rd December to be delivered at her school in January. We were asked to use reference number GBSJPO-Olo. Parents received and email from school apologizing on behalf of Waltons for delays in deliveries and they asked us to follow up with some ********** Cell: ********** I've been sending emails and calling this Lynette and not getting any feedback from her.Today is the 1st February and my 5 year old daughter hasn't received her stationery& i finally got hold of her this morning ..while I was explaining my story to her she ..she said sha hant received emails and to decided put the phone on the side..this Lynette person is *********** & rude.Luckily for me her colleague named Zintle took the phone and calmly listened to my query and asked me to forward the details to her email address .At the moment I'm waiting for her to revert back to me.I must say im not happy with the service I received from Bidvest Waltons.I WILL NEVER RECOMMEND your Germiston branch. WHAT A PATHETIC SERVICE