CC
Carisa C
1 reviews | Active since Dec 2021
13 Jan 2022, 20:17
Pathetic
Looking at all the reviews I placed my order on 20 Dec 2021 ( 134473) stil have not received my son's stationery after numerous phone calls every one say they will contact me but instd I have to call them just to get the same story every day. My son is going to school stil yet no stationery what must I say to him as a parent. I spoke to Valencia today said she will call me back instd I had to call her that was at 16:50 .,her words to me was she's working late to resolve all her queries and she's going to the warehouse. How old does she think I am cos the warehouse closes at 16h30. They will say anything to brush you off. Pathetic service. This is *****
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Waltons Stationery's replyOfficial
14 Jan 2022, 07:41 Good day Carisa. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly
Waltons Stationery's reply14 Jan 2022, 07:41
Official
Good day Carisa. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly