No service at Waltons Claremont

My husband contacted Waltons regarding a few items. When calling he as advised to go to Waltons Claremont, who will be able to assist. I went with the list of items and was shown 2 item out of the 50 on the list. I was taken a bit back when the employee assisting me asked her colleague if she's going to help me because she's going on lunch/tea in 7 minutes. After aimlessly walking up and down I was referred by the same employee to an Art shop in Claremont. I left... The Art shop, which sold mainly Art paintings didn't have the items I required. The woman at the art shop was confused as to why Waltons would send me to her shop for pencils 0.2, 0.3mm etc , pritts, rulers, hard cover books, blank pages etc.

I am shocked at the service I recieve today from Waltons in Claremont. Even after I asked if I can place an order and collect In Woodstock, I was told I can't I need to order online.

My husband's company orders regularly from Waltons, so ordering my stuff at waltons wasn't questionable. I required the items for myself (personally) and thought I'd order it myself and not through him.

Little did I know, my husband had emailed my list through prior and Ryan Adams advised he is able to have my goods available by Friday. Thank you Ryan.

Unfortunately due to the lack of customer service recieved today from Waltons In Claremont the R4600 list of items will be ordered elsewhere.

Potential order *50 per quarter.

Customers should be at the heart of every business. Today I did not recieve any help and was not shown any attempt of assistance.

@WaltonsClaremont Opposite Cavs.